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Are you managing other people? If so, you will find this an indispensable guide to situations and problems faced by ward managers, sisters and charge nurses today. This new edition retains the book's practical approach, providing hints and tips on cutting through bureaucracy to ensure patient care remains uppermost on your agenda. This book will help you to: manage your time; create a positive work environment; ensure care is patient-centred; manage your budget; be politically aware; and, manage difficult staff and situations.