Better Health in Harder Times: Active Citizens and Innovation on the Frontline (BOK)

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For years the NHS has been the most trusted of public institutions and the envy of many around the world. But today there is turmoil. Painful shortcomings in clinical care and patient experience, together with funding cuts, threaten to dig deep into service levels and standards. Seventy years of technically advanced medicine provided free to the population has produced a widespread perception of patients as passive consumers of healthcare. This book renews for our times the collective compact that created our public services in the 1940s. Voices from service users and service providers show how this can be done. They offer testimony of what goes wrong and what can be put right when working together becomes the norm. Sections explore new ways of living and working with long-term conditions, more meaningful and effective approaches to service redesign, to use of information technology, leadership, co-production and creating and accounting for quality. Appealing to a wide range of readers, with short, accessible contributions this is a book to provoke and inspire.

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2012 Forlag
Policy Press
ISBN 9781447306931 Antall sider 208
Dimensjoner 15,6cm x 23,4cm x 1,3cm Vekt 363 gram
Leverandør Bertram Trading Ltd Andre medvirkende Celia Davies, Jan Walmsley, Mike Hales
Emner og form Public administration, Health systems & services, Social welfare & social services