Business Relationship Manager (BOK)

Ernest Brewster

329,00 32900
Sendes vanligvis innen 5-15 dager
Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2014 Forfatter Ernest Brewster
Forlag
British Computer Society
ISBN 9781780172507
Antall sider 160 Dimensjoner 14,2cm x 20,6cm x 1,1cm
Vekt 212 gram Leverandør Bertram Trading Ltd