Social policy shapes the daily lives of every Canadian citizen and should reflect the beliefs of a majority of Canadians on just approaches to the promotion of health, safety, and well-being. Too often, those on the front lines - social workers, nurses, and teachers observe that policies do not work well for the most vulnerable groups in society. In the first part of this new edition of "Canadian Social Policy", Westhues and Wharf argue that service deliverers have discretion in how policies are implemented and this exercise of discretion is how citizens experience policy - whether or not it is fair and reasonable. They show the reader how social policy is made and encourage active citizenship to produce policies that are more socially just. New material includes an examination of the reproduction of systemic racism through the implementation of human rights policy and a comparative analysis of the policy-making process in Quebec and English Canada. The second part of this book discusses policy issues currently under debate in Canada, including new chapters that explore parental leave policies and housing as a determinant of health. All chapters contain statistical data and research and policy analysis updated since the publication of the previous edition in 2006. A reworked section on the process of policy-making and the addition of questions for critical reflection enhance the suitability of the book as a core resource in social policy courses. The final chapter explores how front-line workers in the human services can advocate for change in organisational policies that will benefit the people supported.