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Thoroughly revised and expanded, the second edition of this successful text and professional resource offers an alternative approach to thinking about and working with 'difficult' families. From a nonpathologizing stance, William C. Madsen demonstrates creative ways to help family members shift their relationship to longstanding problems; envision desired lives; and develop more proactive coping strategies. The second edition has been thoroughly updated with practice innovations and many new case illustrations. New appendices provide outlines for crafting collaborative assessments, therapy contracts, and other documentation that enhances accountability while also engaging clients and eliciting their strengths. Anyone working with families in crisis, especially in settings where time and resources are scarce, will gain valuable insights and tools from this book.