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Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
|Utgitt||2011||Forfatter||Vincent R. Waldron|
|Antall sider||200||Dimensjoner||14,7cm x 20,9cm x 1,7cm|
|Vekt||304 gram||Leverandør||Bertram Trading Ltd|
|Emner og form||Psychology: emotions, Occupational & industrial psychology, Communication studies|