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Trying to match people to job descriptions is a hopeless task that leads to employee dissatisfaction and poor performance. This book urges organizations to apply a new model of performance management in which the HR department selects, trains and develops employees by matching their talents to their work. No more "force fitting" the employee into a "job box" where the individual may not, and usually does not, possess the full compliment of competencies for successful job performance. Dubois and Rothwell provide a step-by-step plan to reengineer the HR function to focus on competencies. These competencies become the benchmark for all HR activities, resulting in enhanced employee satisfaction and significant gains in productivity.