Conflict Management for Managers (BOK)

Susan S Raines

799,00 79900
Sendes vanligvis innen 5-15 dager
Conflict Management for Managers takes a theory-to-practice approach, focusing on commons types of conflicts managers face. Because of the hands-on nature of conflict management skills, it provides opportunities for interaction and skill practice. The text is divided into four sections. The first section is an overview of the ways in which conflict management techniques and concepts can and should be applied to improve management and performance. Next, the book deals specifically with internal business disputes. The third section of the book focuses on the management of external disputes with customers and within the supply-chain. The last part of the book addresses disputes between regulators and the regulated.


Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2012 Forfatter Susan S Raines
Jossey Bass Wiley
ISBN 9780470931110
Antall sider 496 Dimensjoner 18cm x 23,4cm x 3,4cm
Vekt 799 gram Leverandør Bertram Trading Ltd