Customer is King: How to Exceed Their Expectations (BOK)

Robert Craven

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What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets, * case studies of real businesses, * frequently asked questions

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2005 Forfatter Robert Craven
Forlag
Virgin Books
ISBN 9780753509685
Antall sider 240 Dimensjoner 12,5cm x 21cm x 1,6cm
Vekt 242 gram Leverandør Bertram Trading Ltd
Andre medvirkende Sir Richard Branson Emner og form Customer services