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Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business. Excellence in Warehouse Management covers everything you need to know to manage warehouse operations as part of a streamlined and holistic system, fine--tuned to serve the customer and drive the bottom--line. With thinking points, self--assessment exercises and case studies Stuart Emmett challenges you to consider your own operations in a new way, and plot a course into the future.