Hotel Convention Sales Services and Operations (BOK)

Pat Golden-Romero

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This text provides a comprehensive look at the fast growing meetings and convention market segment. A useful "how- to" guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection, and facilities they commonly use. Also includes "Industry Insiders" planning tips and case studies direct from professionals in Convention Services departments.


Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2007 Forfatter Pat Golden-Romero
ISBN 9780750679022
Antall sider 336 Dimensjoner 18,4cm x 26,1cm x 1,6cm
Vekt 680 gram Leverandør Bertram Trading Ltd
Emner og form Service industries