Managing Uncertainty and Change in Social Work and Social Care (BOK)
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This book will help anyone, at any level, within a social work and social care setting to reflect on how to manage their own work effectively - and, where appropriate, manage that done by others - amidst the various uncertainties and changes of contemporary social work and social care. It is useful: for practitioners and first time managers it outlines ways of successfully grappling with the challenges and demands of service delivery; for senior managers, researchers and policy-makers - people with responsibility for shaping services - it provides insight into the day-to-day task of the workforce; for social work and social care students, it offers an introduction to the realities of practice; and for lecturers and trainers it is an invaluable and detailed teaching resource. The context of uncertainty is set by examining the impact of factors that may seem many miles away from practice...legislation, government guidance and expectation, organisational change, the globalised economy, evolving demographics. It shows how being able to cope with such external change is a skill that all workers must understand and refine, regardless of their professional role or where they work. The art and science of managing uncertainty and change are brought to life in ways that bridge the traditional gap between practice and management. Dialogue and discussion, activities and exercises intersperse the text to combine practice and theory. This enables practitioners and managers to utilise strategies that enhance their understanding and develop their role. Eight chapters coherently and logically consider what is driving change in particular contexts and then clearly and simply relate this to practice opportunities and challenges. Each chapter contains exercises for use in a group, team, organisation or classroom setting, or for individual study. This book will help everyone who is involved to see how practitioners and managers can contribute, more fully and more positively, to the changing nature and setting of the services delivered by social work and social care.