Measure Up!: Yardsticks for Continuous Improvement (BOK)

Richard Lynch, Kelvin Cross

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Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today. Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: * Measure what is important to their customers. * Motivate their organizations. * Identify and eliminate waste of both time and resources.


Språk Engelsk Engelsk Innbinding Innbundet
Utgitt 1995 Forfatter Kelvin Cross, Richard Lynch
ISBN 9781557867186
Antall sider 272 Dimensjoner 15,5cm x 22,8cm x 1,6cm
Vekt 428 gram Leverandør Bertram Trading Ltd
Emner og form Organizational theory & behaviour, Industry & industrial studies

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