What's in this book? Open this book and you will...- Build rapport - Overcome obstacles - Stay in control - Close deals Learn how to negotiate: - Knowing your basics - Negotiating and influencing - Negotiating for a win-win - Understanding strategy and tactics - Building rapport - Handling objections - Staying in control - Closing the deal What are Bullet Guides? The answers you need - now. Clear and concise guides in a portable format. Information is displayed in an easy-to-read layout with helpful images and tables. Bullet Guides include all you need to know about a subject in a nutshell. Get right to the point without wading through loads of unnecessary information.