Operational support and analysis: ITIL Intermediate Capability Handbook, [Pack of 10 Copies] (BOK)

Stationery Office, Alison Cartlidge

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Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2013 Forfatter Alison Cartlidge, Stationery Office
Forlag
THE STATIONERY OFFICE BOOKS
ISBN 9780113314300
Dimensjoner 15cm x 21cm x 2,2cm Vekt 381 gram
Leverandør Bertram Trading Ltd Emner og form Business & management, Computer science