Perfect Phrases for Dealing with Difficult Situations at Wor (BOK)

Susan Benjamin

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This book provides the right phrase for every situation...every time. No matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of "Perfect Phrases for Dealing with Difficult People", this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; getting credit for your project when an associate takes the praise; and deflecting a flirtatious client or coworker. Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations...when you have "Perfect Phrases."

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2008 Forfatter Susan Benjamin
Forlag
MCGRAW-HILL Professional
ISBN 9780071597326
Antall sider 224 Dimensjoner 12,6cm x 20,4cm x 1,7cm
Vekt 214 gram Leverandør Bertram Trading Ltd