Practising Quality Assurance in Social Care (BOK)

Trish Hafford-Letchfield

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This book focuses specifically on quality assurance in the social work and social care context. Designed for managers and practitioners responsible for quality assurance and performance management, it utilises traditional theories and seeks to adapt these to meet the social care environment. The history and background to the development of 'quality' are examined and the literature and research reviewed in order to develop a theory base. Common practical issues and dilemmas for managers are explored with a clear service user focus throughout. Using an accessible style, this book enables readers to transfer learning to their own unique settings and roles.


Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2007 Forfatter Trish Hafford-Letchfield
Sage Publications Ltd
ISBN 9781844450848
Antall sider 160 Dimensjoner 17cm x 24,4cm x 0,8cm
Vekt 267 gram Leverandør Bertram Trading Ltd
Emner og form Personnel & human resources management, Production & quality control management, Social work