Problem Manager (BOK)

Colin Rudd

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Problem management is about finding permanent solutions to technical problems and recurring incidents in a business's IT infrastructure. This book describes the problem manager role in depth, including purpose, required skills and career progression. It covers relevant tools, standards and frameworks. Based on the author's extensive experience and on industry best practice, it is essential reading for those new to the role or interested in developing a better understanding of what it entails.


Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2014 Forfatter Colin Rudd
British Computer Society
ISBN 9781780172378
Antall sider 240 Dimensjoner 12,8cm x 19,8cm x 1,4cm
Vekt 260 gram Leverandør Bertram Trading Ltd