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'Roger Hennessey has written a wonderfully warm and readable book about the importance of a relationship-based approach to social work practice. It is full of wisdom, humanity, and commonsense. The book is rich with examples and exercises. You know that you are in the hands of an expert whose skill, experience and understanding shine and reassure on every page' - Professor David Howe, School of Social work and Psychology, University of East Anglia. Human relationships lie at the very heart of social work practice, and an understanding of their importance is a crucial aspect of training. This book considers the place of relationships in current practice and explores the ways in which social workers can use relationship skills to achieve the best possible outcomes for their clients. This book also offers a unique discussion of the social worker's relationship with him or herself, arguing that self-awareness is as essential to good practice as an emotional understanding of the other. In doing so, this book promotes a new model for relationship-based social work, which emphasises the importance of both the inter- and intrapersonal. Opening with an introduction to the theoretical bases of the relationship-based model, this book then focuses on their direct application to social work practice. Key topics include: self-awareness and using oneself; knowing the other person; sustaining oneself; the ethics of relationship-based social work; and, internalising knowledge, skills and values. Using reflective exercises and case studies, this book encourages students to relate the tools they have learnt to practice scenarios from the real world, and is essential reading for all qualifying social work students.