Salesforce.com For Dummies (BOK)

Tom Wong, Liz Kao, Matt Kaufman

179,00 17900
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The ideal introductory reference on salesforce.com-now fully updated throughout! As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Walks you through the benefits and capabilities of the world's most popular customer relationship management (CRM) software-salesforce.com Covers the latest enhancements to salesforce.com and explains how to choose the right edition of salesforce.com to suit your business needs Details how to personalize your system, manage accounts, develop contacts, manage activities, track products, calculate forecasts, drive demand, utilize service and support, and more Addresses extending salesforce.com beyond CRM as well as migrating and managing your data Get started solving common sales, marketing, client, and customer service challenges with salesforce. com-and make your business a force to be reckoned with!

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2010 Forfatter Liz Kao, Matt Kaufman, Tom Wong
Forlag
Wiley
ISBN 9780470590713
Antall sider 432 Dimensjoner 18,6cm x 23,4cm x 2,2cm
Vekt 634 gram Leverandør Bertram Trading Ltd
Emner og form Business & management, Business applications

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