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This book presents a practical, easy-to-understand 'how-to' approach to learning the secrets of business analysis. Business analysis is one of the fastest growing areas of industry today. Combining technical and communication skills, business analysts can decipher processes and make realistic recommendations for facilitating implementation of effective solutions."Seven Steps to Mastering Business Analysis" offers an invaluable insight into the ideal skills and characteristics of successful business analysts, and provides a foundation for implementing business analysis at work. Also included in this volume are detailed explanations of business analysis tasks, strategies, and techniques, and examples of successful and not-so-successful projects.