Smart Retail (BOK)

Richard Hammond

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Discover the secrets of some of the world's leading shops and online businesses. This is the book which reveals what the most successful businesses in the world already know. * Find your 'Big Idea' and learn how that sets you apart from the competition * Learn critical lessons from the pioneers of retail * Understand what customers really want from your format * Find out how to build strong store teams * Become skilled in delighting your customers Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated shop floor workers, this is the book that will equip managers, team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2011 Forfatter Richard Hammond
Forlag
Pearson Financial Times
ISBN 9780273744542
Antall sider 240 Dimensjoner 15,7cm x 23,3cm x 1,9cm
Vekt 465 gram Leverandør Bertram Trading Ltd
Emner og form Retail sector