Strategic Management of Professional Service Firms (BOK)

Bente R Lowendahl

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In this 3rd revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the "right" client projects. Delivering the "right" kind of services the "right way".


Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2005 Forfatter Bente R Lowendahl
ISBN 9788763001274
Antall sider 219 Dimensjoner 15,5cm x 23cm x 2cm
Vekt 484 gram Leverandør Bertram Trading Ltd
Emner og form Service industries