The Essential Guide to Workplace Mediation and Conflict Resolution: Rebuilding Working Relationships (BOK)

Nora Doherty, Belinda Steffan, Marcelas Guyler

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"The Essential Guide to Workplace Mediation and Conflict Resolution" examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.


Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2008 Forfatter Belinda Steffan, Marcelas Guyler, Nora Doherty
ISBN 9780749450199
Antall sider 208 Dimensjoner 15,6cm x 23,5cm x 1,2cm
Vekt 326 gram Leverandør Bertram Trading Ltd
Emner og form Personnel & human resources management, Industrial relations