Process Improvement Handbook: A Blueprint for Managing Chang (BOK)

Tristan Boutros

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This complete body of knowledge for process improvement professionals provides an easy-to-understand foundation for process maturity capability in any company. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance introduces a practical way to focus on building and improving complete enterprise process ecosystems, rather than installing individual process improvement projects in isolation. The result is process self-sufficiency, extensibility, greater sustainability, higher quality, and overall speed to realization that improves competitive advantage ranking no matter what the business domain. All of the concepts explained in this book and its associated process oriented architecture (POA) roadmap encapsulate everything needed to be more process mature while being nimble enough to drive high-performance improvement in a competitive timeframe. Demonstrates the importance of end-to-end process improvement, and the pitfalls of individual and isolated improvement methods Outlines the link to business success, including tips for each contributor, team, business division, supplier, and customer to extract high value with low investment Capitalizes on practical agility principles to deliver fast results Provides sample learning materials such as instructions for getting started, practical guides, real-world case studies, templates, and a process oriented architecture (POA) roadmap, available in the book and on an affiliated website


Språk Engelsk Engelsk Innbinding Innbundet
Utgitt 2013 Forfatter Tristan Boutros
MCGRAW-HILL Professional
ISBN 9780071817660
Antall sider 608 Dimensjoner 24,3cm x 18,6cm x 2,5cm
Vekt 824 gram

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