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Trouble in the workplace - whether it is bullying, harassment or stress - is always in the headlines. Yet, in many discussions, the research and statistics that are cited prove unreliable. This book summarizes the largest specialist research programme on ill-treatment in the workplace so far undertaken. It provides a powerful antidote to half-truths and misinformation and offers a new way of conceptualizing trouble at work, moving the discussion away from individualized explanations - and talk of 'bullies' and 'victims' - towards the workplace characteristics that cause trouble at work. The biggest problems arise where organisations fail to create a workplace culture in which individuals really matter. Paradoxically, these are often the organizations which are well-versed in modern management practices.
|Utgitt||2012||Forfatter||Amanda Robinson, Duncan Lewis, Ralph Fevre, Trevor Jones|
|Antall sider||272||Dimensjoner||15,6cm x 23,4cm x 2,5cm|
|Vekt||555 gram||Leverandør||Bertram Trading Ltd|
|Emner og form||Violence in society, Business & management, Sociology: work & labour|