Understanding Emotional Intelligence: Strategies for Boosting Your EQ and Using it in the Workplace (BOK)

Frances Kay, Neilson Kite

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Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, emotional intelligence can improve relationships with vital business contacts to achieve your desired outcomes, help you perform better at interview and job applications and improve your decision making on a day to day basis. By applying the principles of emotional intelligence to the working environment and describing familiar situations in jargon-free language, "Understanding Emotional Intelligence" will show you how to negotiate more effectively, develop leadership skills, develop an emotionally aware organisation, use EQ as a management strategy, manage relationships with colleagues and develop your self-confidence. Featuring ten traits of emotionally intelligent people and including advice on social networking and communication, "Understanding Emotional Intelligence" provides clear and realistic guidance in a common sense way, helping you to make radical changes in the way you approach people, life and work.

Produktfakta

Språk Engelsk Engelsk Innbinding Heftet
Utgitt 2011 Forfatter Frances Kay, Neilson Kite
Forlag
KOGAN PAGE
ISBN 9780749458805
Antall sider 240 Dimensjoner 13,9cm x 21,6cm x 1,3cm
Vekt 301 gram Leverandør Bertram Trading Ltd
Emner og form Popular psychology, Advice on careers & achieving success, Business & management